Terms & Refund Policy

Last updated: October 2026

Our services

BoostedCV provides resume writing, editing and related career document services. Package details and prices are listed on our pricing page. Prices are shown in your local currency (AUD, NZD, GBP, USD or CAD), and the amount on your payment request is the amount you pay.

Turnaround

First drafts are delivered within 1–2 calendar days (including weekends) after we receive payment and the information we need from you. If we need more details from you, the timeframe starts once we have them.

Express delivery means your first draft within 24 hours of receiving payment and your files, on business days (Monday to Friday). Orders received on a weekend start the next business day. Executive, academic and federal resumes, selection criteria and online portfolios may take longer; we'll confirm the timeframe when you order.

Online portfolios

An online portfolio stays live for 12 months from when it's published. After that, a yearly fee keeps it online; we'll remind you before it's due. If the fee isn't paid, we take the page down. You can ask us to take it down at any time. You're responsible for making sure the photos, quotes and details you give us are yours to share and that anyone quoted has agreed. If you use your own domain, you buy and own it, and you pay its renewal directly to your domain provider; it stays yours if the portfolio ends.

Revisions

Each package includes the number of revision rounds listed on the pricing page. Please request changes within 14 days of receiving your draft. Requests to change the target role or add new content may be quoted separately.

Refunds

• Before work starts: if you cancel before we have started on your order, you receive a full refund.
• After work starts: once we have begun work on your documents (including reviewing your files or sending you questions), the order is non-refundable. You remain entitled to the revisions included in your package.
• Nothing in these terms limits any rights you may have under consumer law that cannot be excluded.

Results

We work hard to make your resume as strong as possible, but we can't guarantee interviews or job offers, as hiring decisions are made by employers.

ATS scores

Our free ATS check estimates how applicant tracking software is likely to read your resume, based on common ATS behaviour and recruiter standards. Different employers use different systems, so scores are a guide, not a guarantee.

Your responsibilities

Please make sure the information you give us is accurate. You are responsible for checking your final documents before using them.

Contact

Email hello@boostedcv.com.